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Frequently Asked Questions
FAQs
Need Help? We’ve got you covered, everything you need to know to begin your Rūt to wellness:
1. PRODUCTS
Are your essential oils 100% pure?
Yes, our oils are 100% pure with no diluting oils, fillers, synthetic fragrances, or unnatural components of any kind.
Are your essential oils therapeutic grade?
Therapeutic grade is not an industry standard—it’s a trademarked term used to describe certain companies’ products. We prefer to speak about the quality of our products without buzzwords or marketing slogans.
Our oils are 100% pure with absolutely no fillers, diluting oils, synthetic fragrances, or unnatural components of any kind.
Why are your essential oils not certified organic?
We source our essential oils from over 20 different countries. All Rūt Essential oils are non-GMO, pesticide-free, and never tested on animals. If you’re curious to know more, you can find each oil’s Certificate of Analysis—including its purity and potency—on its product page.
Can I ingest your oils?
We do not suggest ingesting essential oils in general. However, all of our oils are 100% pure and natural. We recommend consulting with a physician about essential oil ingestion.
Where are your oils sourced from?
We source essential oils from more than 20 countries around the world. From France to Madagascar, we choose places that produce the highest-quality products—so that we can provide you with the best essential oils from around the globe.
When should I use energizing products?
We recommend energizing products when you wake up in the morning or the middle of the day as a pick-me-up.
When should I use balancing products?
Any time you want to bring a sense of harmony and peace to your day we recommend you use balancing products.
When should I use relaxing products?
Before bed or to ease stress throughout the day is the perfect time to use oils such as Lavender or Frankincense.
How do I use the Ascent diffuser?
1. Remove ceramic cover and inner cover.
2. Connect the AC adapter to the DC socket on the base of the main body. Then plug the adapter into your wall outlet.
3. Fill the water tank to the water level indicator line. Add a few drops of your choice of essential oil (not included) into the water chamber.
4. Replace the inner cover and the ceramic cover.
5. Mist button:
Press once, the unit mists continuously for up to 3 hours
Press 2nd time, the unit mists intermittently for 6 hours (on/off every 30 seconds)
Press 3rd time to turn off the mist
6. Light button:
Press once to turn on the soft white light.
Press 2nd time to turn off soft white light
7. The unit will automatically shut off when the water level becomes low.
8. Use only 100% pure essential oils.
How do I clean the Ascent diffuser?
Always remove the power cord before cleaning. When not in use, empty the water and dry with a soft cloth to avoid mineral buildup. To remove possible buildup, gentle use a cotton swab dipped in rubbing alcohol or white vinegar to wipe out the inside. Do not use strong cleaning agents. Do not pour any liquid into the vent.
Do you test your products on animals?
Absolutely not; we never have – and never will – test any Rūt Essentials products on animals.
Are your products vegan?
All our products are vegan.
Are your products FDA -approved?
By law, the FDA does not approve essential oils. However, at Rūt Essentials, our products are manufactured in accordance with the FDA’s current Good Manufacturing Practices (cGMPs), which help ensure quality and safety. Rūt Essentials also completes third-party lab testing for heavy metals, microbes, allergens, and other contaminants, ensuring our products are compliant with current guidelines and regulations.
2. SAFETY RECOMMENDATIONS
4.a. BABY & CHILDREN
Which products can I use on my baby and young child?
To keep your little one safe, for newborn to 24 months, we recommend that you always check with your pediatrician before introducing a new product to your baby’s routine.
Can I use Rūt Essentials products in the same home or room as my baby?
Our products have no specified age range; however, remember to store products well away from your infant and child.
Are diffusers a safe way of introducing essential oils to children?
Ultrasonic diffusers effectively enhance the air of any environment. We recommend that:
– Less is More: use less essential oils in ultrasonic diffusers
– Diffusion Time: diffuse essential oils for 30-60 minutes on, then 30-60 minutes off
– Air Flow: whenever you are using or diffusing essential oils, offer fresh air with an open window or door
4.b. PREGNANCY
Can I use any Rūt Essentials products while I am pregnant?
Yes, but please consult your health care practitioner before use.
4.c. PETS
Can I use Rūt Essentials oils on my pet?
The ability to tolerate essential oils is dependent on many factors, including plant species, product, dose, and route of application. Essential oil use cases show the most significant risk of toxicity is from direct skin application on your pet’s skin – these same cases also share that a large volume was applied directly and neat (pure without a carrier) to the pet’s skin. Knowing that there is a risk in using these oils to your pet’s fur or skin, we strongly recommend consultation with your veterinarian or animal care specialist prior to applying or exposure to any of our products.
I’ve checked with my vet and am choosing to use essential oils around my pet. Do you have any Rūt Essentials product recommendations?
If you’ve chosen to use essential oils around your pet, we first recommend taking note of your pets behavior, contacting your vet with any concerns, and the below list of Rūt products that we feel are the most pet-friendly:
Single note essential oils:
– Geranium
– Rosemary
Is it safe to use an ultrasonic diffuser with essential oils in a room with my pet in it?
Should you choose to use your ultrasonic diffuser in the presence of your pet, we recommend:
– Using only small amounts of essential oils. 1-5 drops are our recommendation
– Ensure the space is well ventilated with a window open slightly for fresh air
– Always keep a door open so that the animal can enter and exit the room easily
– Take note of how your pet responds at all times and if you notice your pet resisting an aroma, discontinue use and move them to a well-ventilated space
– Be particularly mindful of pets that are in cages or enclosed spaces (including birds and small rodents) as they cannot leave the room if they become uncomfortable
