Domestic Shipping Policy/Local UAE: Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Estimated delivery time 3-5 business days. 

International Shipping Policy/Countries outside the UAE: Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Estimated delivery time 8-15 business days.  

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

View full shipping information and policy here: https://rutessentials.com/shipping-policy/

The below table is a general dilution guide for essential oils. Aim for a one to five per cent dilution for topical use, and always start small with the number of essential oil drops and increase the dilution ratio as desired.

For external use only. Do not use undiluted on the skin. Avoid contact with eyes. Patch test before use. Keep out of reach of children. Do not use essential oils on children under 5 years old. Consult your healthcare professional before using essential oils during pregnancy or if under a doctor’s care. Store in a cool, dark place.

Shelf Life: 2 years

Babies & Children: 

To keep your little one safe, for newborn to 24 months, we recommend that you always check with your pediatrician before introducing a new product to your baby’s routine.  Our products have no specified age range; however, remember to store products well away from your infant and child.

Ultrasonic diffusers effectively enhance the air of any environment. We recommend that:

• Less is More: use less essential oils in ultrasonic diffusers
• Diffusion Time: diffuse essential oils for 30-60 minutes on, then 30-60 minutes off
• Air Flow: whenever you are using or diffusing essential oils, offer fresh air with an open window or door

Pregnancy: 

You can use essential oils during pregnancy, but please consult your healthcare practitioner before use.

Pets: 

Using essential oils on pets: 

The ability to tolerate essential oils is dependent on many factors, including plant species, product, dose, and route of application. Essential oil use cases show the most significant risk of toxicity is from direct skin application on your pet’s skin – these same cases also share that a large volume was applied directly and neat (pure without a carrier) to the pet’s skin. Knowing that there is a risk in using these oils to your pet’s fur or skin, we strongly recommend consultation with your veterinarian or animal care specialist prior to applying or exposure to any of our products.

If you’ve chosen to use essential oils around your pet, we first recommend taking note of your pets behavior, contacting your vet with any concerns, and the below list of Rūt products that we feel are the most pet-friendly:

Single note essential oils:

• Chamomile
• Frankincense
• Clary Sage
• Geranium
• Rosemary

Should you choose to use your ultrasonic diffuser in the presence of your pet, we recommend:

• Using only small amounts of essential oils. 1-5 drops are our recommendation
• Ensure the space is well-ventilated with a window open slightly for fresh air
• Always keep a door open so that the animal can enter and exit the room easily
• Take note of how your pet responds at all times and if you notice your pet resisting an aroma, discontinue use and move them to a well-ventilated space
• Be particularly mindful of pets that are in cages or enclosed spaces (including birds and small rodents) as they cannot leave the room if they become uncomfortable